The same engineers
You don't re-explain your environment on every call. Whoever picks up already knows which server runs what.
Why we exist
Most small businesses handle IT the same way: an office manager who has become the unofficial technician, a friend of the owner who visits when things get bad, and a server in a cupboard that nobody has logged into for a year.
That works until it doesn't. A failed disk, a ransomware email or a botched Windows update turns into three days of lost trading, and the backup turns out to have stopped running in March.
OSA Netsol exists to take that off your plate. We look after the infrastructure so the failure either doesn't happen, or is a two-hour inconvenience instead of a week.
25+
Years of combined hands-on experience across servers, networking and business systems.
Delhi NCROnsite coverage
Pan-IndiaRemote support
SMBPrimary focus
How we work
Four things clients tell us make the difference, and they aren't technical.
Written, not verbal
Changes, credentials and network layouts are documented and handed to you. If you leave us, you leave with your documentation.
Fixed cost
An AMC is a monthly figure agreed in advance. We don't profit from your systems breaking more often.
Plain answers
You'll be told what failed, why, and what it costs to make it less likely — without jargon used as a shield.
What we're good at
Our work sits mostly in infrastructure rather than software development: the layer your business runs on top of.
- Windows and Linux server administration
- Active Directory, file servers and access control
- Virtualisation and server consolidation
- Backup, disaster recovery and restore testing
- LAN, Wi-Fi, firewall and internet failover
- Endpoint management, antivirus and patching
- Microsoft 365 and business email
- Hardware procurement and vendor coordination
Where we work
Onsite support covers Delhi, Noida, Greater Noida, Ghaziabad, Faridabad and Gurugram. Remote support is available anywhere in India, and for offices abroad on request.
For clients with multiple branches, we handle head office onsite and the branches remotely, with scheduled visits built into the contract.
Start with a look at what you have
A free onsite assessment, and a written note of the risks worth fixing first.